🔒 Privacy Policy – Pigeon Holidays
At Pigeon Holidays, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us.
1. Information We Collect
We may collect the following types of information when you book or use our services:
- Personal details (full name, date of birth, gender, nationality).
- Contact information (email, phone number, address).
- Passport and visa details required for travel arrangements.
- Payment information (bank details, mobile banking, or card details).
- Travel preferences and special requirements (e.g., meals, medical conditions).
2. How We Use Your Information
Your information may be used for:
- Processing bookings, issuing tickets, and confirming reservations.
- Assisting with visa applications and travel documentation.
- Providing customer support and responding to inquiries.
- Sending updates about your bookings, offers, or promotions (if you consent).
- Ensuring compliance with legal and regulatory requirements.
3. Information Sharing
We may share your information only with:
- Airlines, hotels, and service providers to fulfill your booking.
- Government authorities (if required for visa, immigration, or security purposes).
- Payment gateways for secure transactions.
We do not sell, rent, or trade your personal data to third parties.
4. Data Security
- We use secure servers and encryption to protect your personal data.
- Only authorized staff have access to sensitive information.
- While we take strong measures, no system is 100% secure; you share information at your own risk.
5. Cookies & Website Usage
- Our website may use cookies to enhance user experience, analyze traffic, and personalize content.
- You can disable cookies in your browser settings, but some features may not work properly.
6. Data Retention
- We retain your data only as long as necessary for legal, business, and travel-related purposes.
- After this period, your information will be securely deleted.
7. Your Rights
Depending on applicable laws, you may:
- Request access to your personal data.
- Ask for corrections to inaccurate information.
- Request deletion of your data (where legally allowed).
- Withdraw consent for marketing communications at any time.
8. Updates to Privacy Policy
Pigeon Holidays may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
📍 Pigeon Holidays
3rd Floor, House 6, Purana Paltan Lane (Near Paltan Tower), Dhaka – 1000
📱 +880 1796-710785, +880 1739-393369
📧 pigeonholidaysbd@gmail.com
🌐 www.pigeonholidays.com